Privacy policy

Arab Decor (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.

This policy is designed in accordance with applicable data protection laws in the United Arab Emirates (UAE) and the Kingdom of Saudi Arabia (KSA).

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name

  • Phone number

  • Email address

  • Billing and shipping address

  • Payment information (processed securely via payment providers)

b) Automatically Collected Information

When you use our website, we may automatically collect:

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Time spent on the website

  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Verify payments and prevent fraud

  • Improve our website and services

  • Send order updates and service-related messages

  • Send promotional offers (only if you opt in)

3. Cookies

Our website uses cookies to:

  • Ensure proper website functionality

  • Remember your shopping cart

  • Improve user experience

  • Collect analytics data

You can disable cookies in your browser settings, but some features of the website may not function properly.

4. Sharing of Information

We do not sell your personal information.

However, we may share your information with:

  • Delivery and courier companies

  • Payment gateway providers

  • IT and website service providers

  • Legal authorities if required by law

5. Data Security

We take reasonable security measures to protect your data, including:

  • SSL encryption

  • Secure servers

  • Restricted access to personal information

However, no online transmission is 100% secure.

6. Your Rights (UAE & KSA Customers)

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where legally allowed)

  • Withdraw consent for marketing communications

To make a request, contact us at:
Email: [your support email]

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Data Retention

We keep your information only as long as necessary for business, legal, or tax purposes.

9. Children’s Privacy

Arab Decor does not knowingly collect personal information from individuals under 18 years of age.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on our website.